Tugboat Enterprises Selkie IT Edition User's Manual

Selkie Patent Pending

 

Tugboat Enterprises Ltd. 9573 Random Road Powell River, BC V8A 4Z2 Canada

Getting Started

Welcome to Selkie IT Edition.

This is a powerful program that will enable you to transfer files between computers in several different situations. First, if you need to migrate large amounts of data from one working computer to another, Selkie will let you do that easily, quickly and securely. Second, if your Windows Operating System has failed, and you need to move the files on your broken computer to a working computer, you can do it with Selkie. This simple but powerful utility is a disruptive technology. It's easy and fast. It will make your workday more efficient, and it will save you money by saving you time.

The setup for file migration or file recovery is the same setup. In this manual, we will refer to two sets of computers. For migration, we will talk about the original computer (the computer that has all your files) and the new computer (the computer where you want to move your files to). For recovery we will talk about the broken computer and the working computer.

Selkie works by making all files on an original or broken computer available to any other computer on a local area network. It is a bootable CD; when you turn on the original/broken computer with your Selkie disc in its CD drive, Selkie will tell that computer what to do. Selkie will take control of your computer, running entirely from the disc itself. Even if your installed operating system, such as Windows XP or Vista, can no longer start up properly, Selkie can still run.

Selkie can run on any computer using a Pentium or compatible processor. These include AMD processors such as the Athlon and Duron, and others such as the Cyrix series of chips. Note: At this time Selkie does not support Macs.

How Does Selkie Work?

Selkie turns the original/broken computer into a file server. This means all files on the original/broken computer will be available to any other designated computer on your network.

Selkie depends on a small set of components:

• A functioning CD drive.

• A hard drive containing your files. Even if your installed operating system is not functioning (when you are recovering data), your hard drive and all your files may be fine.

• A video card which can operate in basic text mode. Selkie places a tiny load on the original/broken computer's hardware; even if your video card isn't working well, Selkie can often continue to operate without trouble.

• An operating network connection to a working computer.

Tip: Selkie does not support use of a mouse, relying exclusively on your keyboard. You will use your ARROW, TAB, PAGE-UP, PAGE-DOWN, and ENTER keys to navigate Selkie's controls.

Booting from the CD

It's likely that the original/broken computer is set to allow it to boot from the CD drive. Place Selkie in the original/broken computer's CD tray and start the computer. If you see the Selkie logo and text (see the next section), then Selkie is booting. This can take several seconds to almost a minute, depending on the speed of your computer. If Selkie appears on your screen when you start the original/broken computer, you can skip the rest of this section.

Selecting the CD drive from your computer's boot list

Some computers let you temporarily select how to start your computer. The start, or "boot", device can be a second hard drive, your floppy-disk drive, or your CD drive.

The standard command to take you to the place where you can change your start sequence is F12. Press this key as soon as the original/broken computer starts; you should see a menu allowing you to select your CD drive using your arrow keys.

On some computers you will see a row of icons instead of text for each device. If you see a row of icons, use your arrow keys to select the icon which looks like a Compact Disc.

If this does not work, consult your computer's user manual or find instructions for its model online; there may be a different key which opens the "boot-device" menu. Or continue reading this guide for other ways to start Selkie.

Setting your computer to boot from the CD before the hard drive

When your computer first starts, before you see the Microsoft Windows logo, you will normally see an illustration or lines of text. This comes from your computer's BIOS, which among other things handles how your computer starts up. The BIOS can be changed to allow your computer to start from the CD drive instead of your hard drive.

To enter the original/broken computer's BIOS, you need to know the key or set of keys your BIOS uses. On the next page are some common BIOS keystrokes. In order to use these, you MUST press these keys as soon as your computer starts.

Keystrokes needed to access common BIOSes

Setting your BIOS to boot from the CD

When you enter the BIOS, your screen should prominently display a series of options, either in columns or in a menu bar along the top of your screen.

At this point you need to find the options for controlling the boot order. So here are some tips for finding the boot-order configuration:

• Some BIOSes (those designed sensibly) will have a "Boot" option clearly visible in a horizontal menu bar at the top of the screen.

• Less sensibly designed BIOSes will hide it in an option called "Advanced BIOS settings." Select this and read the options you find here (don't be afraid of that word "Advanced.")

Once you find the order of boot devices, read the information on your screen closely; it will tell you how to move items in the boot-order list around.

What you want to do here is, set your CD drive as your first boot device, with your hard drive as your second device.

Once you have changed the order of boot devices, select the key to save your changes. Place Selkie in your CD drive and restart your original/broken computer.

Running Selkie

The start-up process

When Selkie starts, you will see the logo screen below. If you wait five seconds, Selkie will continue the start-up process. You can view additional start-up options by pressing the F1 key.

Selkie is the default start-up option. But in some cases the default option encounters problems. If Selkie fails to take you to the welcome box, and instead shows error messages or reboots your computer, try the options below.

Tip: Some computers have trouble displaying Selkie's logo. If you don't see the logo, or you see a large empty white space where the logo should be, this is not a serious problem. Selkie will continue to function properly.

failsafe
Disables hardware normally activated when Selkie starts up. Selkie may fail on some computers which use power management features; selecting failsafe disables power management features and permits the boot;

failsafe32
Similar to the failsafe option, but failsafe32 restricts Selkie's memory use to 32 megabytes. This is useful when you suspect your computer's memory has bad spots; if the first 32 megabytes are usable, Selkie will function. (Selkie can operate on as little as 16 megabytes of memory.)

The Welcome Box

Basic
In Basic mode, Selkie makes general assumptions about your network. It attempts to configure all relevant hardware and then attempts to connect to your network using your computer's network device. If you have more than one network device, Selkie will try each in turn until it receives an address. If you aren't sure how your network is set up, try Basic mode. If Selkie detects your network, you will see a series of numbers separated by periods appear in the lower left corner of your screen. If you see these numbers, Selkie has found your network; you can skip the rest of this section.

Advanced
This mode permits you to manually select the types of hardware Selkie will look for, and to manually configure your network. If your network uses fixed or "static" addresses, or you intend to connect a cable directly between the original/broken computer and the new/working computer, Advanced mode gives you these options.

Managing your Hardware

Selkie uses only a small number of hardware components in your computer. These include:

• A functional network device;

• A video card working in text mode;

• A working CD drive;

• A working hard drive;

• A keyboard.

Scanning for hardware in basic mode

In Basic mode, Selkie scans all hardware categories. This means any network devices Selkie supports will be found and any hard drives regardless of type will be probed. Normally this is sufficient. In some cases where you are recovering data, however, you may have a hardware item which has begun to fail and is causing additional problems in its death throes. This is where advanced mode comes in handy.

Advanced-Mode hardware configuration

In advanced mode, you can manually select the types of hardware you want Selkie to seek. The illustration at left shows Selkie's hardware-category selection box. You can enable and disable these categories using your TAB and arrow keys.

Tip: You can selectively disable device categories in Selkie. Note however that SCSI, USB, and IEEE1394 devices require PCI support, so Selkie will enable this option when you select one of these categories.

Note: If you have a USB keyboard, disabling the USB option will not prevent your keyboard from functioning. Disabling this option only prevents Selkie from recognizing new devices connected to the system while Selkie is running.

Hardware categories include:

PCI - Peripheral Component Interconnect
PCI devices are standard internal devices found in modern computers. If you plug your network cable directly into your computer, your network adapter is likely a PCI device.

ISA PNP - Industry Standard Architecture, Plug and Play
ISA devices were common in computers prior to 1992. If your computer dates from this time, you may have an ISA network device. Selkie only supports ISA devices which support plug-and-play (PNP), so it may not work with your ISA network adapter. At this point, the easiest way to find out is to let Selkie run with ISA PNP enabled.

SCSI - Small Computer Systems Interface
SCSI (pronounced "scuh-zee") devices include some hard drives and network adapters. SCSI hard drives are more expensive than drives typically found in computers, so unless you specifically requested a SCSI drive, odds are good you don't have one.

PCMCIA - Personal Computer Memory Card International Association
PCMCIA devices are credit-card size devices used in laptops. These devices slide into a narrow slot. If you don't have a laptop, or you don't use card-type devices, you can safely disable the PCMCIA category. Regardless of the acronym, PCMCIA devices are not just memory cards. Your laptop may have a PCMCIA device connecting your computer to your network.

USB
USB devices are usually external, plugging into a computer through a small rectangular outlet. Some network devices and external hard drives use USB. If you don't have external devices like these plugged into your computer, you can disable this option.

IEEE1394
Also called Firewire and i-Link, IEEE1394 is similar to USB in that IEEE1394 devices plug into the computer through a small rectangular plug. Common devices in this category are video cameras, but occasionally you will find a network device which uses this type of connection. If you've never heard of this, you can disable this option.

Setting up your network

In Selkie, Basic mode assumes you have a standard network where each computer receives its address automatically. This is called DHCP. If you see this acronym anywhere in your network configuration in Microsoft Windows, then you are definitely using a standard network.

If however you have a network which depends on static addresses, or you intend to connect the original/broken computer to the new/working computer directly via a cable, you must use Advanced mode.

Advanced networking

In Advanced mode, Selkie will detect but not configure your network device. If you have more than one device, Selkie will ask you to choose the device from a list.

Choosing your network device

In the illustration at left, Selkie has found two network devices. If you use a PCI or USB device, Selkie can identify it. In some cases, however, Selkie will list your network adapter as an "UNKNOWN DEVICE". This does not mean Selkie cannot use the network adapter; it simply means Selkie cannot identify the specific model found.

Selkie supports the use of IEEE1394 network adapters, although an IEEE1394 port always appears as an "UNKNOWN DEVICE." So if your computer has this kind of port, you will see this in your list of network devices. You can ignore this entry in the "Select network device" list.

Choosing your network configuration

Once you have chosen your device, Selkie will ask you to select the network type:

Standard network using dynamic IP addresses (DHCP)
Selkie will ask your network for an address. If you choose this option, you will not have to do any additional configuration to your network in Selkie.

Direct connection to a second computer
Selkie will configure itself to allow another computer to connect directly via a cable; in this case, Selkie will supply an address to the machine you connect to it.

Network using static IP addresses
Selkie will ask you to supply an address yourself.

Direct connection to a second computer

When you choose the direct-cable connection option, Selkie will automatically communicate with any computer connected to it.

In order to use a cable to link your original/broken and new/working computers, you need a special cable called a crossover cable. You can get this at most computer shops.

In a typical network cable, all wires in each plug are laid out the same way. If you look closely at the plug, you'll see the wires are color-coded and all colors match. In a crossover cable, two wires are reversed, allowing two computers to talk to each other directly through the cable.

Procedures for Using a Direct Connection

Tip: If you're using Windows 98 or ME, you will have to release your computer's current address in order to have it receive a new one from Selkie. Do this by opening the "run" box in your start menu and typing "winipcfg", followed by ENTER. In the dialog box, you will see a button marked "Renew all". Click this button; Windows will ask Selkie on the original/broken computer for an address.

1. Shut down your original/broken computer.

2. Select "Direct connection to a second computer" in Selkie's network-configuration box.

3. When you see the dialog box saying, "Direct cable connection is now running," start your new/working computer. Let it boot into Windows completely. Selkie will deliver an address to the new/working computer automatically.

4. Once the original/broken computer is fully running, select "OK"; Selkie will now scan for workgroups. Continue in the next section.

Standard network using dynamic IP addresses (DHCP)

If you choose dynamic addressing, Selkie will query your network for an address. You don't need to do anything more to configure your network device; Selkie will do it automatically. This process is identical to that used in basic mode, with one exception: here, Selkie will use only the network device you specified. If you have more than one, it will not attempt to connect through any other, so be sure you have chosen the proper one.

Network using static IP addresses

When you choose this option, you must manually enter an IP address. For a local network, the most common ranges of addresses are:

192.168.0.0 - 192.168.0.255

192.168.1.0 - 192.168.1.255

192.168.2.0 - 192.168.2.255

In order to make Selkie work with your network, you must choose an address that fits your range. So if all computers on your network use 192.168.1 as the first three numbers, Selkie's address must begin with these numbers also.

Note that regardless of the address range used by your network, you cannot use 0 or 255 as the fourth number in Selkie's address.

Valid = 192.168.1.100

Invalid = 192.168.1.0

You must include a special number called a "netmask" in your network configuration. The netmask is used by your network to determine the range of available addresses. This number should match the number used by all other computers on your network. Selkie uses 255.255.255.0 as its default. It is overwhelmingly likely your network uses this for its netmask. Don't change it unless you are certain you must.

Adding Selkie To Your Workgroup

In order to migrate or recover data from the original/broken computer to your new/working computer, both machines must be in the same workgroup. Selkie will attempt to detect workgroups in use on your network, and if you currently have at least one folder that can be shared on your rescue system, Selkie will find it.

What is a workgroup?

Think of a workgroup as a "club" of computers. Members of the club can share files, but computers outside the club cannot. In the illustration at left, computers in the workgroup called STOREFRONT can share files with each other, but none of them can share files with FRANK's computer (circled in red) because it is in a different workgroup, called BACKROOM.

So if we want to use the computer called JANE as our new/working computer, we must make Selkie part of the STOREFRONT workgroup.

Detecting workgroups with Selkie

Selkie will detect workgroups, and computers in those workgroups, if those computers have at least one shared folder.

If you have only one workgroup, Selkie will detect it and display it in the blue dialog box at left. We strongly recommend you verify that your new/working computer is part of the workgroup Selkie has found. You can find out how to do this on the next page.

What if Selkie can't find my workgroup?

If Selkie cannot detect your computer's workgroup, it will display the same box with "WORKGROUP" filled in as the workgroup name. At this point you will need to find the name of the workgroup used by your new/working computer, and set Selkie's workgroup to match it.

If you have a firewall installed on your new/working computer, this can prevent Selkie from finding its workgroup. Read your firewall software's help documentation for ways to either disable it temporarily or permit it to allow file sharing on your network.

Finding more than one workgroup

If you have more than one workgroup, Selkie will display a list. See the illustration at left. As you move up and down in the list of workgroups, the computers in that workgroup will appear in the box on the right.

When you click your ENTER key to select a group, you'll see the dialog box shown on the previous page, with your chosen workgroup filled in. If you aren't sure about the name of your computer, see the next page for details on finding the name of your computer in Windows.

Identifying your workgroup in Windows

Windows 98, ME, and 2000 use different dialog boxes for displaying workgroup and computer names compared to Windows XP and Vista. Select the segment below for details on finding your computer's workgroup and name.

Finding your workgroup in Windows 98/ME/2000

To find your computer's name and workgroup, follow these steps:

1. Open your Control Panel.

2. Select the "Network" icon; you will see the illustration at left.

3. One of the options in the tabs along the top is "Identification." Select this option and you will see both the name of your computer and the name of the workgroup to which it belongs. In the example at left, the computer name is "user" and the workgroup is called "workgroup."

Finding your workgroup in Windows XP

To find your computer's name and workgroup in Microsoft Windows XP, follow these steps:

1. Open your Control Panel.

2. Select the "System" icon.

3. In the tabs along the top of the box (shown at left), you will see "Computer name." Select this tab.

4. You will see both the name of your computer and the name of the workgroup to which it has been added. Here, the computer's name is "laptop" and the workgroup is "MSHOME".

Tip: You may see "Domain" instead of "Workgroup" in the dialog box above. If so, contact your network administrator. Domains can be password-protected, so Selkie may not function correctly with your new/working computer's current configuration.

Finalizing Selkie

At this point you're almost done with the original/broken computer. Once you have chosen a workgroup for Selkie, as described in the previous section, you will see Selkie probe your hard drives for partitions.

When Selkie is complete and ready for you to migrate or rescue your data, you will see the illustration at left. Select OK and click your ENTER key. This will take you to the standard display window described below. At this point you can move over to your new/working computer. Leave the original/broken computer running. The next section describes how to rescue your data.

The Standard Display Window

At left you see Selkie's standard display. When you reach this point you are finished with Selkie itself. You will note three boxes in this display. The segment below describes the contents of these.

It isn't vital that you know what each box does, so feel free to skip the remainder of this section and move over to your new/working computer. Leave the original/broken computer running.

Workgroup and Systems

Here you will see the name of the workgroup Selkie has joined, and the name of the system running Selkie. Unless you changed the system name, it will be called Selkie (Brilliant, huh?) Below this you will see the names of systems Selkie detected in this workgroup.

Drives and Partitions

Selkie counts hard drives from 0 up. So your first hard drive (the one you likely think of as C:\ in Microsoft Windows) will be disc0. Drives designated as disc0, disc1, and so on represent the physical devices.

Partitions are where data is stored on each drive. Partitions are counted from 1, so you may see part1, part2, part3, and so on.

It's likely your hard drive has only one partition, so you will usually see just part1.

Advanced drive and partition display

If you reach this display window via Advanced mode, Selkie will display additional information about your hard drives and partitions. You will see the connection or "bus" type of the hard drive - usually IDE, but occasionally SCSI - and the types of partitions used. On Windows 98, partitions are usually marked WIN95 FAT32; on Windows XP/2000 computers, partitions are normally displayed as NTFS/HPFS.

Messages

The messages window displays system information as Selkie is running. You can generally ignore this, unless you're extremely bored while your data copies over to your new/working computer and want something to look at. But we strongly recommend you find better things to do with your time.

If you encounter problems with Selkie while migrating or rescuing your data, watch the Messages box for error messages and contact our technical-support services at support@tugboatenterprises.com; please provide the specific error messages you observed.

Look in the following section for additional ways to recover system information while Selkie is running.

Pulling data from the original/broken computer

Once you have the original/broken computer configured and running, you're ready to migrate/rescue data. But first, you need to find it. This chapter describes how and where to find and migrate/rescue your data.

Finding Selkie in your network

To find Selkie in your network, select the operating system you use below, and follow the steps.

Finding Selkie from a computer running Windows 95/98/ME

1. Select your "Network Neighborhood" icon on your desktop.

2. You will find an icon called "Show Entire Network." Double-click this icon.

3. You should now see icons representing each computer in your workgroup - including Selkie. Double-click the "Selkie" icon.

4. If "Selkie" doesn't appear, click "Refresh".

Finding Selkie from a computer running Windows XP/2000/Vista

1. Open your standard Explorer window (clicking "My Documents" will do this).

2. Select the "My Network Places" option in the left-hand column. You should now see an option marked "View workgroup computers". Double-click on this option.

3. You should now see the computers in your network, including Selkie. Double-click the Selkie icon.

4. If you don't see Selkie, select SEARCH at the top of the window. Type "Selkie" in the box that appears and click ENTER.

Viewing Selkie's shared folders

The illustration at left shows you what you can expect when you view Selkie's shared folders. There are three of these folders: discs, help, and system, shown in green in the illustration.

In the discs folder you will find all hard drives and partitions on the original/broken computer. Hard drives are listed as disc0, disc1, and so on. Partitions within an individual hard drive are listed as part1, part2, and so on. Partitions are where data and program files are stored.

Disappearing partitions

If you have several partitions, you may see the partition numbers jump from part1 to part2, to part5. So you may be wondering what happened to partitions 3 and 4.

There are boring technical reasons why some partition numbers seem to be missing, but this is normal. Don't worry - your data will be in the partitions you can see.

Data partitions you didn't know were there

You may see an extra partition on your hard drive, one which contains data but which you don't recognize. This is a "hidden" partition.

Some computers such as Compaqs have a partition where system recovery information is stored. Normally this partition is hidden from Windows. Selkie makes no distinction between standard partitions and hidden ones. You can ignore the extra partition; it has no data you'll need.

Navigating the "help" folder

The simplest way to use the help folder is to open this folder and double-click the file called index.html. This will open Selkie's help documentation in your default browser; you can then select the documents you wish to view.

You can also view this manual by selecting Selkie Navigator's Manual.pdf; this will open the manual in Adobe Acrobat Reader.

Navigating the "system" folder

The system folder is meant only for technically-inclined users, or in situations where Selkie fails after a period of time and you need to diagnose the problem. There are two items available in system:

A text file containing a list of the hardware found in your computer.

messages.txt

A file containing system messages generated by Selkie while it is running.

If you encounter problems while using Selkie please e-mail both of these files as attachments to our technical support services at support@tugboatenterprises.com.

Tip: The hardware.txt file is valuable in repairing your computer. Print a copy for your technician. This will save money and time when fixing your operating system.

Protecting your migrated/rescued data

Once you have found the partitions containing your data, you can copy these into the new/working computer.

The simplest way to copy files from the original/broken computer is:

1. Create a folder on your desktop called "Rescue."

2. Click your right hand mouse button on the folder or file you want to copy, and select COPY from the menu that appears.

3. Place your mouse pointer in the folder you created and right-click your mouse. Select PASTE in the menu. You will now see your data copying over.

Finding your data depends on the version of Windows you are running. Follow the steps below for your version of Windows.

Note: Selkie will not let you delete files on the original/broken computer. This is a safety measure to prevent accidental loss of data.

Windows 95/98/ME

The most important folder you can migrate/recover is the MY DOCUMENTS folder. This is usually on your main partition, so look in disc0 at part1. Plan on copying the entire folder to your new/working computer.

The MY DOCUMENTS folder does not contain your e-mail. We will get to this later.

If you have additional files such as picture files, music, or videos, use Microsoft Windows' FIND function in the start menu to search for those files. You can search for these just by using the extension. Use an asterisk before the extension. So if you want to find all files with a ".doc" extension, search for "*.doc".

Common extensions to search for include:

Windows XP/2000/Vista

In a computer running Windows 2000 or XP, all your data is stored in the DOCUMENTS AND SETTINGS folder. This folder will include your e-mail, your favorites or bookmarks, and all your personal files.

In a computer running Windows Vista, all your data is stored in the USERS folder.

If you have more than one user account, be sure to check all folders in DOCUMENTS AND SETTINGS or USERS to ensure you have migrated or recovered all users' files.

Tip: You may find it useful to migrate or rescue the entire contents of the DOCUMENTS AND SETTINGS folder. However, this includes a great deal of clutter, since you will be rescuing Temporary Internet Files and other files you don't need. Also, some files (especially Temporary Internet files) use long file names which cannot be copied via a network.

Migrating/Rescuing your E-mail

Migrating/rescuing your E-Mail depends on the software you use. We will look at Outlook Express and Microsoft Outlook since they are the most common. Each of these applications stores its data in a different way and in different locations. As well, there may be more than one set of data if there is more than one user account. The search methods below will work in all versions of Windows.

Outlook Express

Outlook Express may contain many folders within itself, each with a unique name. Each of these is a separate file within the message store folder. The one folder that's always there is Inbox. If you do a search of the original/broken computer's first partition for a file called "Inbox" you will find the location of the message store folder.

You need to copy all files in the folder containing INBOX to your new/working computer. Consult Outlook Express's help documentation to find out how to import e-mail back into a working version of Outlook Express.

Microsoft Outlook

Outlook stores all its data in one large file called Outlook.pst. It may have been renamed but the "pst" extension will remain. Do a search of the original/broken computer's first partition for a filename containing ". pst". Copy any files you find to your new/working computer.

Each e-mail client application stores its data in its own way and in its own location. This data will most commonly be found within the application's folder under Program Files if you're using Windows 98 or ME, in your account folder in DOCUMENTS AND SETTINGS on Windows 2000 and XP systems. If you're using Windows Vista you will find this data in your USERS folder inside the user's account (this will be your personal name)\AppData\Local\Microsoft\Outlook.

Migrating/Rescuing your address book

The Windows address book is a single file with the extension ".wab". Do a search of the original/broken computer's partitions for ".wab" and copy across whatever you find.

Migrating/Rescuing your favorites and bookmarks

Each Web browser stores favorites or bookmarks in its own way. Under Windows 98 and ME, Internet Explorer stores them in C:\Windows\Favorites.

Other browsers usually store their bookmarks within their folder under Program Files, a folder under \Windows\Application Data, or in a folder in the user's account. Consult your browser's documentation for information on where to find this.

Oddities

Some software packages store their data in odd places. If you use Quicken, Quicktax, or any of a dozen accounting packages, you may find that these have stored their data in the same location as the application's own files. So if you have specialized applications, it's a good idea to scour the program folders for data. You'll normally find these in the Program Files folder.

Note:

Additional features

Selkie includes additional features for the technically-minded user. The most valuable of these is its ability to display hardware in a computer without requiring software drivers.

Viewing system devices

In most of Selkie's dialog boxes, you will see a button marked "Devices." This opens the dialog box you see at left. Selkie will display the following types of devices:

CPU

You can see the model and speed of your computer's processor.

Memory

Selkie displays the amount of RAM in your computer. Note that if you have launched Selkie in "failsafe32" mode (see section 2), Selkie will see only the first 32 megabytes of memory.

Devices Found in System

Currently Selkie displays devices found on your computer's PCI bus. In a typical modern computer, these include video cards, sound cards, network adapters, and modems. This device list is valuable when you have misplaced your driver discs or when you have upgraded components; you can view the components in your computer without having to open its box.

Tip: The "Devices" option shows you the same information you can find in the "hardware.txt" file, available in Selkie's shared "help" folder. Save a copy of this file; it will be useful if you need to restore your operating system.

Troubleshooting

Here are some common problems with Selkie. You should be able to find a solution here: